To report an accident in Dubai, immediately call 999 for police assistance. Ensure everyone’s safety and provide clear location details and any injuries. Use the Dubai Police website or app to file a report if it’s a minor accident. Collect statements of witnesses and take pictures of the accident scene. Notify your insurance company promptly. For non-emergency situations, call Dubai Police’s non-emergency number, 901.
Immediate Steps to Take After an Accident
When you find yourself involved in an accident, prioritize safety above all else. Follow these steps:
Stop Safely: All vehicles involved in the accident must stop in a safe area immediately. Turn on the hazard lights to ensure other drivers have been alerted.
Check for Injuries: First, assess yourself and any passengers for injuries. If anyone is seriously hurt, call 999 immediately to report the accident and request an ambulance.
Move Your Vehicle: If there are no serious injuries and the vehicle damage is minor, move your car to the side of the road. So this prevents obstruction to other traffic.
Use the Dubai Police Website or App
When dealing with minor accidents, the Dubai Police offers a convenient online service for reporting traffic incidents. Here’s how to use it:
Visit the Dubai Police Website. Head to the Dubai Police Simple Accident Report page. Log in using your “UAE Pass” credentials if you haven’t already done so. Provide accurate information about your vehicle, including the registration number. Describe the cause of the accident briefly.
Take a clear photo of the damaged part of your vehicle. This visual evidence will be crucial for your insurance claim. Upload the picture through the online form. Once you have completed all the necessary details, hit the submit button. You will receive a confirmation through text message or email.
Collect Additional Evidence
Apart from filing the online report, consider these additional steps:
- Take photographs of the accident scene, including the position of the vehicles, any road signs, and relevant landmarks.
- Capture the damage to both your vehicle and the other party’s vehicle.
- If there were witnesses to the accident, politely ask for their contact information.
- Their statements can provide valuable context and support your version of events.
Remember, even minor accidents should be reported promptly. Following these steps will ensure a smoother claims process with your insurance company and comply with local regulations.
Post-Reporting Steps After an Accident in Dubai
Promptly notifying your insurance provider is vital. Report the accident to your insurance company as soon as possible. Waiting too long could be grounds for claim denial. When notifying your insurer, provide comprehensive details:
- How, Where, and When: Explain how the accident occurred, the location, and the exact time.
- Number of Vehicles Involved: Specify how many vehicles were in the accident.
- Injuries: Mention any injuries sustained by you or others involved.
Documents Needed
- Police Report: The official police report is crucial. It provides a correct account of the incident and supports your claim.
- Vehicle Registration Document: This proves ownership of your vehicle.
- Driving Licenses: Include the driving licenses of all drivers involved.
- Vehicle Modifying Certificate (if applicable): Relevant if your vehicle has modifications.
- Completed Insurance Claim Forms: These forms are provided by your insurance company.
Non-Emergency Situations: When to Call Dubai Police’s Non-Emergency Number, 901
Dubai Police’s non-emergency hotline, 901, is your go-to for various non-urgent matters. Here are examples of when to dial 901:
- Lost Property or Stolen Car: If your car has been stolen or lost something valuable, 901 can assist.
- Suspicious Activity: Witnessed something unusual in your neighborhood? Report it via 901.
- Minor Traffic Accidents: For fender-benders or minor collisions without injuries, use 901. They’ll guide you through the process.
- Noise Complaints: Annoyed by excessive noise? Dial 901 to address the issue.
- Home Security Questions: Need advice on home security? 901 has answers.
- Tourist Assistance: If you’re guiding a tourist or need to file a complaint, 901 can help.
Remember, using 901 for non-emergencies helps keep the emergency line (999) available for critical situations. It’s a courteous way to ensure timely assistance for everyone.
Legal and Insurance Implications After a Car Accident in Dubai
When you are involved in a car accident in Dubai, certain legal obligations come into play:
Reporting the Accident: Reporting any accident, regardless of its severity, is legally required. You must do so immediately. For serious injuries or significant damage, call the police at the emergency number 999. For minor accidents, use the non-emergency police helpline at 901.
Obtaining a Police Report: Once you report the accident to the law enforcement agency, they will investigate and issue a police report. The document is important for insurance claims and legal proceedings.
Cooperating with Authorities: Always cooperate fully with the police during their investigation. Provide accurate information about the accident, including details of all parties involved and any witnesses.
Possible Legal Consequences of Not Reporting
Neglecting to report an accident to Dubai Police officials can have serious repercussions:
Claim Denial: Your insurance claim could be rejected if you fail to report the accident promptly.
Legal Troubles: Leaving the scene of an accident—even out of shock—can lead to legal trouble, especially if you were at fault.
Insurance Claims Process
After an accident, follow these steps to initiate your insurance claim:
- Contact Your Insurance Provider: Notify your insurance company ASAP. Provide them with correct details about the accident, including location, time, and vehicle number.
- Police Report Submission: Once you obtain the police report, share it with your insurance company. This report verifies the accident’s occurrence and is essential for processing your claim.
- Review Your Policy: Understand your insurance policy. Check what it covers, any exclusions, the excess amount you’ll need to pay, and other terms and conditions.
- Be Honest: When speaking to the police or your insurance agent, honesty is crucial. Avoid hiding information or altering your story—it won’t help your case.
- Save Receipts: Keep records of all expenses related to your claim, including medical bills, towing costs, and repairs. Retain receipts as evidence.
What to Expect During the Claims Process?
The claims process usually involves the following phases:
Claim Investigation: An adjuster will investigate your claim. They will assess the damage, review the police report, and determine fault.
Repair Approval: You will receive repair authorization if your claim is approved. Take your vehicle to an authorized garage for an estimate.
Payout: You will receive the claim payout once the investigation is complete. The timeline varies, but can take 7 to 10 days.
Meet Qazi Raza Ul Haq, a seasoned SEO specialist and content writer with 9 years of experience. Currently based in Dubai, he shares invaluable insights on living and working in the UAE. Passionate about programming, thriller movies, and exploring the UAE, Qazi is your go-to guide for all things UAE.